Automated order tracking and conversational shopping.
WhatsApp becomes an always-on storefront and support desk — customers browse, order, and get updates without ever leaving the chat.
- Conversational shopping: A customer messages “Do you have this in stock?” and the AI checks live inventory in real time, sending back photos, pricing, and a direct checkout link — no manual reply needed.
- Automated order tracking: Customers get proactive WhatsApp updates as their order moves — confirmed, packed, out for delivery, delivered — cutting down “where’s my order” messages to your team.
- Abandoned cart recovery: If checkout stalls, a friendly automated nudge with the cart contents and a one-tap payment link brings the sale back, often converting better than an email reminder ever could.
Instant automated quoting and site-visit scheduling.
For trades and service businesses, speed wins the job. WhatsApp automation qualifies, quotes, and books before a competitor even calls back.
- Instant automated quoting: A customer describes their job and answers a few AI-guided questions, and gets a ballpark quote or price range immediately — no waiting on a callback.
- Site-visit scheduling: The AI checks technician availability and books the visit directly in the chat, sending confirmation and reminder messages automatically.
- Job status updates: Customers get automatic notifications when a technician is on the way, running late, or has finished the job — reducing “when are you coming?” calls to the office.
Qualifying raw Facebook/Google ad clicks before they reach a human team member.
Not every ad click is a real lead. WhatsApp automation filters, qualifies, and routes prospects the moment they message in, so your sales team only spends time on people who are ready to buy.
- Instant ad response: The moment someone clicks “Send Message” on a Facebook or Google ad, the AI replies within seconds, asking targeted questions to gauge budget, timeline, and fit.
- Lead qualification and scoring: Based on the conversation, the AI tags leads as hot, warm, or cold — only flagging a human team member for the ones worth a call.
- CRM handoff: Qualified leads and their full conversation context get pushed straight into the CRM, so the sales rep opens the deal already knowing what the prospect wants.